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Artificial Intelligence (AI) is rapidly reshaping the world. While its potential to solve complex problems and automate tedious tasks is undeniable, the ethical implications can’t be ignored. Opaque algorithms and privacy concerns are just the tip of the iceberg when it comes to the challenging questions that loom over AI.

As leaders, we must learn to answer these questions and be aware of the ethical challenges that face this innovation. We must collaborate across fields and sectors, ensuring transparency, accountability, and fairness in AI development and deployment.

Today we will tackle issues like data misuse, job displacement, and AI ethics frameworks. Let’s not just drive AI forward, let’s steer it toward a more equitable and ethical future together.

Data Misuse

Data is the fuel that drives AI’s engine. Data is shaping AI’s decisions and influencing its outcomes. If you’re fueling it with premium you’ll be great! But contaminated fuel corrupts your engine, causing it to lack power and performance – eventually leading to engine failure. Data Misuse poses a critical challenge to ethical AI for this reason.

Imagine a corrupted AI, trained by biased datasets perpetuating discrimination. Or AI fueled by stolen personal information, infringing on people’s privacy. The consequences can be extremely harmful to AI and to our users.

So how can we, as leaders, become champions of ethical data practices? One way is fostering Data Transparency. Demystify your data collection and usage for your users. Ensure you communicate what data is collected, how it’s used, and exactly who has access to it. Also, incorporate clear opt-in/opt-out options that give users control over their data. This builds trust and reassures your users.

Data transparency is just one way of becoming a champion of ethical data use. Leaders can always prioritise data security, promote ethical data culture, and address data bias. With transparency establishing a foundation of trust, let’s now explore the potential impact of AI on the workforce, specifically, the concern of job displacement.

Job Displacement

The automation of time-consuming tasks powered by AI shows significant gains in efficiency and productivity. The real neat thing about AI is that it never needs a break to complete these tasks. It’s always there, ready to work. However this progress comes with a trade off. Job displacement. As AI takes over repetitive and routine tasks, some jobs become obsolete, leading to unemployment for many employees and economic disruption. This change doesn’t just hurt the real people behind the job titles and their families, but could hurt the world as a whole.

This raises a massive ethical dilema. Business leaders must grapple with the responsibility of ensuring the security of their workers who may be impacted by automation. Reskilling and upskilling initiatives are key in minimising the negative impacts of AI automation being integrated into your workforce.

Reskilling and upskilling initiatives, such as training programs in data science or cybersecurity, equip individuals with the in-demand skills needed to remain competitive and adapt to new opportunities. The World Economic Forum estimates that by 2025, half of all employees will need reskilling due to automation, highlighting the urgency of investing in these initiatives. By providing individuals with the tools to navigate the changing landscape, we can ensure a smoother transition into the AI-driven future of work.

AI Ethics Frameworks

In light of the ethical challenges associated with AI, numerous bodies and organisations have adopted AI ethics frameworks. These are sets of rules and standards meant to direct the proper creation, application, and usage of AI.

The OECD’s AI Principles provide a comprehensive framework for responsible AI development and deployment. These principles emphasise human-centred values. They also advocate for fairness, transparency, accountability, robustness, safety, and societal benefit, guiding the creation of AI systems that are unbiased, understandable, answerable, reliable, secure, and ultimately, contribute positively to society.

These frameworks offer valuable guidance for organisations working with AI, but they remain dynamic and evolving. The field of AI ethics is constantly exploring new challenges and potential solutions, requiring continuous dialogue and adaptation.

By actively engaging with AI ethics frameworks and incorporating their principles into our practices, business leaders can contribute to a future where AI serves as a force for good, benefitting both employees and society as a whole.

Responsibly shaping AI’s future is our collective responsibility. Let’s build a world where this innovation serves as a force for good, driving progress towards a more ethical and equitable society.

Let’s say you’ve got a million-dollar app idea. It’s brilliant, it’s visionary, and most importantly, it hasn’t been done before! You know you could make it big if you could find a way to get your app into the market, but you have zero app development or specialist tech knowledge. This hypothetical has plagued future entrepreneurs for years. Who has time to research mobile and web app development while trying to juggle life’s other priorities? Not you, that’s who! There are workarounds though, as a lot of the heavy lifting can be outsourced to professionals who can take the pressure off the logistical side of app development, which frees you to focus on the ideas behind the tech. 

However, before the first piece of code is written, it’s important to have carefully considered the other non-technical aspects of your project. In the same way a house requires a strong foundation on which to build, so too does your mobile or web app. Before you dive into the technological back-end of your app, you need to ensure that you first have considered and planned for all possibilities that could derail your idea, your passion, or your launch. 

 

Do your market research

It’s a busy market out there. In a cutthroat marketplace, if a user is unhappy with the design, function, or experience of your app, it’s unlikely that they will use it again, or even download in the first place. According to a report by SAP, nearly 80% of mobile apps are abandoned after their first use. On many occasions, this is because the app didn’t cater for the specific needs that the market demands. 

It’s important for you to invest time in thorough market research so you can find out what market problems and needs your app will address. Who is the target audience for your app, and what do you know about them? What are their interests, their needs, and their pain-points? If you nail your market research, you can nail the specifics of your app’s features, and ensure that what you’re offering will be tailored to what your users want.

Market research is the most important activity to undertake before launching an app. NetEngine’s highly experienced team members continually ensure that your app’s features are market-leading and user-focused. Book in for a free consultation to ensure that your market research can be translated into tangible results. 

 

Find the one thing that you do better than anyone else, and improve on it

Let’s call a spade a spade. The market is crowded, and it’s oftentimes hard to break through the white noise. For every app idea, there are likely already hundreds of apps that exist that offer a similar service. This, however, should not discourage you from making your idea a reality; different personal and professional backgrounds are what makes us unique, and apps can thrive even if there are many similar options in the marketplace. To differentiate yourself, you’ll need to ensure that your app has a unique value proposition, even if the core functionality is the same

If you’ve got incredible design sense, make your front-end user experience (UX) beautiful and unique. If you’re an amazing copywriter, make sure you’re pumping out relevant and interesting content. If you offer a service that is hard to come by in your industry, promote it more heavily than your other offerings. 

Also, don’t be afraid to think small! Your app doesn’t have to be the next Instagram. If you do what you do well, you can promote it locally across personal networks, and make your ‘thing’ personalised, on-shore, passionate service from a team of friendly locals. 

If you don’t know what your ‘thing’ is, talking to the professionals at NetEngine can help you identify and simplify what you want to offer. This is why workshopping is one of the first stages of working with us; so we can make sure that our ideals align, and we can best create your vision to help you succeed. 

 

Make sure your marketing is impactful and message-focused

The age-old adage goes, “if you don’t have anything nice to say, don’t say anything at all!”. The same mindset can be applied to marketing (sort of). Many brands pump out daily content because they think that quantity over quality will put your brand on the map, and that social media algorithms and robust search engine optimisation (SEO) practices will establish you as an industry leader. On the contrary, many organisations who push content that doesn’t align with their brand, their beliefs, or their product offering can isolate their mailing lists and subscribers, and they end up struggling when the time comes to promote an exciting new development or feature.

Instead of finding content that you can shoehorn into an article or update, wait until you have something to say before posting. While the frequency won’t be as high, you’ll establish yourself as someone who demands to be listened to, and whose words carry weight. Have you got a new product update with features that will benefit your users? Write an article about it! Is your team expanding, and you’ve brought on a new member? Post on LinkedIn introducing them to your network! By writing about what you know and care about, you’ll find that marketing your app becomes easy and enjoyable. 

 

Different developers do different things; know the difference

When it comes to app development, there is no ‘one-size-fits-all’ approach, and each avenue comes with its own pros and cons. If you choose to recruit a full-stack developer, you will likely find they are a great resource, as they are tech generalists who are available to meet one-to-one, discuss ideas, and pull all aspects of your app’s development under one roof. However, full-stack developers generally don’t bring a diversity of experience and can lack specialist skill and technical expertise, and are also generally quite expensive to engage if they work full-time on your project.

If you’ve meticulously planned the nitty-gritty of your app and have all your ducks in a row, or if your budget is quite limited, you may consider engaging an off-shore development team. This can be a cost-effective option short-term, as they usually charge hourly, work efficiently, and can teach you a lot about the technical side of the development process. However, when considering your medium- and long-term strategy, working with off-shore developers can cause you to lose collaboration opportunities, and thus you will need to assume the responsibility of providing the team with detailed direction and a fully mapped out plan of attack. 

By connecting with a local development house, you harness the skills of multiple specialists, and have the opportunity to collaborate every step of the way. More expertise and diversity in the room also means a faster turnaround time for your minimum viable product (MVP). Furthermore, with the right skills all in one place, there will be less idle moments and potential blockers as the need for outsourced talent is greatly reduced. NetEngine’s entire suite of developers is entirely local to Brisbane, and are ready to help you achieve your app goals. Book a free consultation today.   

 

Workshop your idea with the professionals

If you don’t have collaborators or business partners to bounce ideas off, you may find yourself with a universal problem; you work so closely on the ideas, and you assume everyone sees the concept, the problems, and their solutions in the same way that you do. In fact, the more people you collaborate with when mapping out your app idea, the stronger your foundation will be

NetEngine offers workshops at the beginning of our consultation process to ensure that everyone gets in on the ground floor and is clear about the goals, obstacles, and intentions of the app. Our workshop sessions help guide everyone towards the same objective through rigorous and detailed discussion and they will also heavily influence the development process by identifying the problem you are trying to solve and using this as the single source of truth. Throughout these workshops, you’ll have the opportunity to speak with a project lead, a UX/UI designer, a front-end developer, and a back-end developer, so the information you are getting is varied and educated (some NetEngine clients choose to participate in multiple workshops, months before they’re ready to build!).

 

If you’ve got a million-dollar app idea, don’t let it be snatched up by someone more proactive than you. Reach out to NetEngine today, and talk to our team of professionals to turn your tech dreams into a reality. 

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